General terms and conditions

Art. 1 Any unpaid invoice will automatically and without prior notice of default bear default interest of 12% per year and a penalty clause of 10% with a minimum of €50 from the due date.

Art. 2 All our agreements are governed by the general terms and conditions of sale, delivery, and payment set out below. These terms and conditions form an integral part of our agreement. In the event of any conflict between our general terms and conditions and those of the co-contracting party, the current terms and conditions shall prevail in all aspects of the agreement.

Art. 3. Cancellations of orders accepted by us are only possible with the prior written consent of our company. In any case, we reserve the right to invoice 30% of the cancelled orders as compensation for the damages and expenses incurred as a result of this cancellation . This provision also applies to partial cancellations.

Art. 4. Our delivery times are provided solely as a guideline and are never binding. Exceeding delivery times does not entitle the customer to compensation, termination of the agreement, or non-compliance with any obligation arising from the agreement. Nor can we be held liable if the late performance is due to force majeure or an error on the part of the client.

Art. 5 Delivery will take place at the agreed-upon locations. If no delivery location has been agreed upon, it will take place at our address.

Art. 6 All our invoices must be paid either in cash and without discount to our address, or promptly in accordance with the agreed terms. As mentioned above under Article 1, in the event of non-payment by the due date , interest of 12% per year will automatically be due on the invoice amount, calculated from the due date, without prior notice . In the event of non-payment by the due date, the invoice amount will automatically and without prior notice be increased by 10%, with a minimum of €50 as a fixed penalty. The costs of collecting unpaid invoices are always borne entirely by the buyer. Payments are first applied to interest-free debts, then to interest, and finally to the principal. In the event of non-payment of one invoice by the due date, all invoices will automatically and without prior notice become immediately due and payable.
become.

Art. 7. All delivered goods remain our property until full payment has been made of all amounts due to us under this agreement, including interest and costs. If the customer's credit deteriorates, or in the event of a change in the customer's circumstances (death, dissolution of the company, transfer of business, etc.), we reserve the right , even after partial shipment of the goods, to request appropriate guarantees from the customer for the proper performance of the obligations entered into, or to amend the agreed payment terms. If the customer does not satisfy us in this regard, we have the right to cancel the entire agreement or part thereof without being liable for any compensation whatsoever .

Art. 8 To be admissible, any complaint must be submitted in writing and by registered mail within 8 days of the invoice date.

Art. 9 If, during the performance of the agreement, we are prevented from fulfilling our obligations to the customer due to force majeure or unforeseen circumstances, regardless of whether this prevention extends to the entire performance or only to part thereof, and regardless of whether the prevention is temporary or permanent, we shall have the right, without prejudice to any other rights to which we are entitled , to suspend the performance of the agreement or to consider the agreement as dissolved in whole or in part, at our own discretion, without judicial intervention, without being liable for any damages.
In all cases, the customer is obliged to pay for the goods delivered to him.

Art. 10 In the event of a proven error on our part, we can only be held liable for any direct and immediate damage that
would be a proven consequence of the error. Compensation to third parties, loss of profit, consequential damages, third-party claims, etc., are excluded. Our liability is, at all times and in all cases, limited to the invoice amount.

Art. 11 For all disputes between the contracting parties, the Justice of the Peace of the Canton of Brussels and the courts of the jurisdiction
Brussels has jurisdiction. Disputes relating to deliveries abroad will be settled exclusively by the aforementioned courts.
Belgian law applies exclusively to all agreements and obligations between us and third parties.

Art. 12 Gift cards can only be used once and cannot be combined with other discount or gift cards or promotions.
A maximum of one gift card per person is permitted. Promotions are one-time only and cannot be combined.